1. Agreement to Terms
By using the services offered by ChessForge Academy, you agree to be bound by these Terms and Conditions. If you disagree with any part of the terms, then you may not access the Service. Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service.
2. Services and Payment
ChessForge Academy offers chess coaching services as described on our "Services" page. All fees for services are due in advance of the coaching sessions. Payments are processed through a secure third-party payment processor. We reserve the right to change our prices at any time, but price changes will not affect any services that have already been paid for.
Cancellation and Refund Policy
Clients may cancel a scheduled session up to 24 hours in advance for a full credit towards a future session. Cancellations made with less than 24 hours' notice are not eligible for a refund or credit. We do not offer cash refunds for our services; all refunds will be issued as credit for future services.
3. User Conduct and Responsibilities
You agree to use our Services for lawful purposes only. You are expected to conduct yourself in a respectful and professional manner during all interactions with our coaches and other students. We reserve the right to terminate access to our Services for any user who engages in harassment, abuse, or any other inappropriate behavior, without a refund.
- You are responsible for having a stable internet connection for online lessons.
- You agree not to record, reproduce, or distribute any coaching materials or sessions without the express written permission of ChessForge Academy.
4. Intellectual Property
The Service and its original content (excluding content provided by users), features, and functionality are and will remain the exclusive property of ChessForge Academy and its licensors. Our curriculum, training materials, and brand are protected by copyright, trademark, and other laws of both the United States and foreign countries. Our trademarks may not be used in connection with any product or service without the prior written consent of ChessForge Academy.
5. Limitation of Liability
In no event shall ChessForge Academy, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Service. While we strive to provide the highest quality coaching, we do not guarantee any specific results, such as rating increases or tournament victories.